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Our support

Our dedicated team is here to assist you with any questions or technical issues you may have.

Pre-sales questions

At Town Press Media, we're here to help with any presale questions you may have.

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We prioritize prompt and efficient responses to ensure your experience with our services is seamless.

Frequently asked questions

What services do you offer?

At Town Press Media, we offer a comprehensive range of digital marketing services including SEO, PPC, content marketing, social media management, email marketing, and web development.

Do you provide managed websites?

A managed website is ideal for businesses seeking a hassle-free online presence. Experts handle updates, security, and performance, ensuring your site is always optimized and protected. It's cost-effective, saving on emergency fixes and downtime. At Town Press Media, our managed plans include premium WPEngine hosting for top-tier performance and 24/7 support, letting you focus on your core business while we handle your website's needs.

How do you determine which digital marketing strategies are best for my business?

We begin with a thorough analysis of your business, target audience, and competitors. Based on our findings, we create a customized strategy that aligns with your specific business goals.

Do you design websites from scratch?

Yes, we can offer custom website design services tailored to your brand and business needs.

How often should I update my website’s content?

Regular updates are crucial for SEO. We recommend updating your content at least once a month to keep it fresh and relevant.

How long does it take to see results?

The timeline for seeing results varies by service. For instance, SEO typically takes 3-6 months, whereas PPC campaigns can show results within a few weeks.

Can you optimize my existing website?

Absolutely, we can audit your current website and make improvements to enhance its performance, user experience, and SEO.

Can I contact you outside of regular business hours?

We strive to be available when you need us. While our official hours are 9 AM to 5 PM M/F, we can accommodate urgent requests outside of these times.

Let's discuss your brand and business goals and objectives

Don’t hesitate to reach out to us!  Let’s start the conversation today and unlock the full potential of your business. Contact us now for a personalized consultation and take the first step towards success!

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